Some of the major duties you will perform include but are not limited to the following:

• Evaluates visitor services to ensure that services are provided in accordance with contract provisions and Park Service regulations.
• Ensures reporting provisions of contracts are met.
• Applies relevant laws, regulations, policies, and contract provisions in order to monitor commercial service operations.
• Communicates relevant policy and procedural information to commercial service providers and park personnel.
• Reviews existing and proposed commercial services rates and services to provide recommendations to park management.
• Works with the Commercial Services Team Lead in maintaining close contact with key NPS staff (e.g., maintenance, interpretation) to ensure collaboration between the Commercial Services Program and other park divisions.

Conditions of employment

• Must be a U.S. Citizen or National.
• Appointment subject to background investigation and favorable adjudication.
• Males born after 12-31-59 must be registered for Selective Service.
• Direct Deposit participation required.
• Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/.
• Must possess and maintain a valid driver's license throughout employment.
• You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided.
• You are required to complete training, obtain and maintain a government credit card with travel and purchase authority.
• A financial disclosure report will be required within 30 days of appointment.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

*Additional Requirements located under qualifications*

Qualifications

Requirements Continued...
Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications:

All qualifications must be met by the closing date of this announcement - 11/03/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F.

For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience.

To qualify for this position at the GS-11 grade level:

Experience: At least one full year of specialized experience comparable in scope and responsibility to the GS-9 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: preparing commercial services contracts; monitoring service providers for adherence to applicable laws, regulations and policies; evaluating proposals for commercial services; performing analysis of collected data; and assisting with contract negotiations. You must include hours per week worked.
-OR-
Education: Successful completion of at least at least three full academic years of progressively higher level graduate education in a related field of study. You must include a copy of your transcripts.
-OR-
Successful completion of a combination of education and experience as described above. To calculate your percentage of qualifying graduate education, divide your number of semester hours in excess of 36 semester hours by 18 or the number your school uses to represent one year of full time graduate academic study. To calculate your percentage of experience, divide your months of qualifying specialized experience by 12. Add the two percentages. They must equal 100% to qualify using this option. You must include a copy of your transcripts and hours per week worked.