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General Manager - Everett's 8800

Boyne Resorts
4 months ago
Full-time
On-site
Big Sky, Montana, United States

Overview

 

Our General Managers are the driving force behind our guest and team member experience, personifying leadership with a passion for providing exceptional dining experiences for our guests while leading a team of professionals. Everett’s 8800 General Manager is responsible for leading the success of the award-winning restaurant and the driving force behind our world-class culinary and hospitality journey that is Everett’s 8800. 

Responsibilities

Picture yourself being the General Manager of Everett’s 8800 at Big Sky Resort and having the opportunity to:  

  • Be a leading part of an unforgettable unique guest dining experience leading the transformation of the North American mountain destinations 
  • Lead and assist leaders and team members with overall direction and team development, while promoting a fun work environment  
  • Train and inspire an entire team to the highest levels of service and hospitality  
  • Assign areas of responsibility for front of house leaders, communicate expectations and follow up consistently during one-on-one conversations 
  • Facilitate daily line-ups with service teams using excellent communication skills 
  • Ensure the highest level of industry service standards and food & beverage standards are maintained consistently 
  • Create well defined plans to meet budgets and predetermined goals 
  • Plan, execute and follow up with new company initiatives, including food & beverage specials and menu additions 
  • Verify all daily administration is carried out according to company policies and standards 
  • Hold leadership meetings weekly with an agenda and time allotted for discussion, engagement and feedback 
  • Communicate effectively with the Leadership Team, peers and vendors, addressing concerns as needed 
  • Collaborate with BOH leadership team to assure seamless service 
  • Coordinate logistics with Receiving team to ensure safe and efficient product delivery 
  • Build and maintain positive interdepartmental relationships, including Mountain Operations and Conference Services 
  • Lead the Team Member Training Program and consistently maintain expectations throughout the season 
  • Interview and assist in the final selection of all team members, maintaining appropriate staffing levels to deliver an exceptional guest experience 
  • Follow established systems and processes for scheduling, staffing, pre shift meetings, inventory and other responsibilities to assure compliance with our brand standards  
  • Step in and support any and ALL roles within the dining operation during our busiest times   
  • Ensure Leaders and Team Members are in compliance with dress code standards  
  • Ensure team members are maintaining cleanliness standards  
  • Provide direction and feedback, coaching regularly to support all team members 
  • Remain open to feedback from leadership and team  
  • Learn and follow our Boyne Standards and Boyne Basics to better serve our guests

Qualifications

Recipe for Success  

  • Have a minimum of 5 years’ leadership experience as a General Manager or Director at an award-winning restaurant, restaurant group or hotel environment. 
  • Michelin star, Forbes 5 star, 5 Diamond or James Beard Award experience is strongly preferred 
  • Possess a and unwavering passion for delivering world class hospitality and culinary experiences for every guest 
  • Exceptional leadership and motivational skills, must be able to attract, train and retain the very best Managers and Team Members in the industry 
  • Possess thorough understanding of all dining room and kitchen systems and operations; must demonstrate the ability to run effective shifts in all aspects of the restaurant 
  • Exercise the highest integrity in all areas of the restaurant operation 
  • Ability to understand and attain financial goals for the restaurant, with a focus on building year over year sales while balancing cost of sales, inventory, expenses and labor 
  • Highly knowledgeable with POS, restaurant systems and procedures 
  • Show a high level of personal initiative, technical problem solving and a strong sense of urgency 
  • Possess strong interpersonal and motivational skills, and the ability to effectively communicate and inspire staff   
  • Excel in an environment with varied tasks while staying cool under pressure  
  • Willingness to work within established standards and procedures, while creatively presenting solutions 
  • Strong working knowledge of Microsoft Office, Outlook, Word and Excel  
  • Be available to work early, mid-day and evening shifts, weekends and holidays   
  • Be able to lift at least 25 pounds   

How to stand out  

  • Showcase success in award winning international fine dining restaurants or hotels  
  • Training in industry leading-exceptional hospitality and service standards and practices 
  • Leadership experience in the skiing and outdoor industry is a plus 
  • Submit a resume with your application  
  • Be ServSafe certified (Manager, Alcohol, Food Handler)

 

Be a part of our full-time year round team and enjoy these great benefits!   

  • Full Health Plan with Company HSA Match
  • 401(k) plan with performance-based company match  
  • Flexible Paid Time Off
  • Cell Phone Service Allowance
  • Free Ski Pass for you, your spouse and dependents  
  • FREE Golf Pass for you, your spouse and dependents  
  • Free Bike Haul/Scenic Lift Pass for you, your spouse and dependents   
  • FREE Basecamp activities including zip line courses and discounted passes for spouse and dependents   
  • Steep Lodging discounts for accommodation for friends and family (blackout dates apply)   
  • 25% off Food discount at all outlets with charging privileges  
  • 20%-30% off Retail discount at all outlets with charging privileges, gear and sponsor discounts   
  • Eligibility for affordable employee housing, a short walk or free bus ride away from work