Turn Your Passion for Cycling into a Career That Moves You Forward, at our Specialized Leicester Store
At Specialized UK Retail, we're not just a leading cycle retailer - we're a community driven by purpose, passion, and people. As part of Specialized UK Limited, our stores go beyond the traditional bike shop experience by delivering industry-leading service powered by a team that truly cares.
We’re looking for individuals who share our love for cycling, but also bring their own unique energy, ideas, and experiences. Whether you're a seasoned rider or simply passionate about helping others find joy on two wheels, we want to empower you to thrive. Join us, and you’ll find more than just a job—you’ll discover a rewarding career with room to grow, a team that supports you, and a workplace where your individuality is not only welcomed, but celebrated!
Location: SPECIALIZED LEICESTER RETAIL STORE, EVERARDS MEADOWS ,LE19 2AN
Full-time, 40 hours per week
Job Summary
As a key member of the Specialized UK Retail Team, the Assistant Store Leader plays a vital role in maintaining operational excellence and driving strong sales performance. You will support the Store Leader across all areas of the business while developing and demonstrating your own leadership style.
KEY RESPONSIBILITIES- what you’ll be doing day-to-day
Ensuring customer satisfaction and the smooth running of shifts by supporting Store Leader
Driving the team to deliver on KPI performance metrics
Key holder and alarm contact
Issuing daily duties to the team and following-up for completion and compliance
Stock and inventory management, accuracy and amendments
Investigations under the disciplinary process
Ensuring the effective scheduling of staff, and taking action to address issues where required
Awareness and responsibility for security of stock and staff
Ensuring teammates are compliant with training and legality as required e.g. H&S processes, SU access and completions
Banking and reporting to finance team
WHAT YOU NEED TO WIN
Excellent customer service focus
Strong market knowledge within the cycle and leisure industry
Commercially astute to identify and exploit opportunities in order to serve the local community and our riders
Authentic ties to communities relevant to the brand and an understanding of the social, cultural and environmental context we operate in
Highly capable in sales with a desire to meet and exceed budgeted revenue and profit targets
Strategically capable, particularly when the Store Leader is unavailable, prepared to take responsibility for actions whilst leading the team
Excellent communication and interpersonal skills, with riders and teammates alike
Consistently seeking to improve own performance and that of others
Demonstrates self-motivation and awareness
Operationally proficient in I.T. skills using EPOS and similar
Citrus experience preferred but not essential
REPORTING TO
Store Leader
We have a competitive benefits package which includes;
Bike Loan Scheme
Bike & Apparel Purchase Policy
Discounted Sport Brand Purchases
Employee Assistance Programme, including your immediate family
Enhanced Annual Leave
Enhanced Absence Policy
Annual Merit Review
Company Events